Refund and Return Terms:
FLEXSEE will gladly accept returns for any order from  within 14 calendar days of delivery. The item(s) must have been purchased directly from  and be unused and free of all damage. All original packaging must be intact (chamois, case and warranty card).
If you noticed a damage on product when you receive it, you must initiate the return process within 48 hours. Otherwise, your product will be deemed damaged by the customer and will not be covered by the warranty.
You can exchange a different product within 30 days from the date you receive the order. During exchange process ,the original invoice must be submitted to proceed in accordance with tax legislation.
If you are not satisfied with the product for any reason you can ask for a refund. If the period of 3 days has lapsed since the delivery, we can’t, unfortunately, offer you a refund.Once your return has been processed, it may take up to 10 business days to reflect in your bank account, depending on your bank’s processing time.
Please e-mail [email protected] or call us at +90 212 251 22 72 if you have any questions regarding your return or refund!